CORE WORK ACTIVITIES

Assisting in Management of Slow down place team

- Handles employee questions and concerns.

- Monitors employees to ensure performance expectations are met.

- Provides feedback to employees based on observation of service behaviours.

- Assists in supervising daily shift operations.

- Supervises Slow down place and all related areas.

- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Operations

- Ensures all employees have proper supplies, equipment and uniforms.

- Communicates to Chef and Community Manager for any issues regarding food quality and service levels.

- Ensures compliance with all policies, standards and procedures.

- Monitors alcohol beverage service in compliance with local laws.

- Manages to achieve or exceed budgeted goals.

- Performs all duties of restaurant employees and related departments as necessary.

- Opens and closes restaurant shifts.

Providing Exceptional Customer Service

- Interacts with guests to obtain feedback on product quality and service levels.

- Supervises staffing levels to ensure that guest service,



operational needs and financial objectives are met.

- Encourages employees to provide excellent customer service within guidelines.

- Handles guest problems and complaints, seeking assistance from supervisor as necessary.

- Strives to improve service performance.

- Sets a positive example for guest relations.

- Meets and greets guests.

Conducting Human Resource Activities

- Supervises on-going training initiatives.

- Uses all available on the job training tools for employees.

- Communicates performance expectations in accordance with job descriptions for each position.

- Coaches and counsels' employees regarding performance on an on-going basis.

Additional Responsibilities

- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

- Analyzes information and evaluating results to choose the best solution and solve problems.

- Assists servers and hosts on the floor during meal periods and high demand times.

- Recognizes positive quality products and presentations.

- Supervises daily shift operations.

📌 Executive F&B (Damargidda)
🏢 Organo Eco Habitats
📍 Damargidda