We are seeking an experienced and client-focused Project Manager to lead end-to-end implementation of enterprise retail solutions.

The ideal candidate will be responsible for managing project delivery, gathering and translating functional requirements, coordinating cross-functional teams, and ensuring successful project go-live within defined timelines and scope.

Key Responsibilities Project Planning & Delivery :

- Lead end-to-end ERP implementation projects from initiation to go-live.
- Develop detailed project plans, timelines, and milestones using project management tools.
- Define project scope, deliverables, and success criteria.
- Ensure projects are delivered on time, within scope, and with high quality.

Client & Stakeholder Management

- Act as the primary point of contact for customers during implementation.
- Conduct requirement-gathering workshops and solution discussions.
- Provide regular project updates and manage stakeholder expectations.
- Handle escalations and ensure timely resolution of critical issues.

Functional Expertise

- Analyze and document business processes related to retail operations.
- Translate business requirements into functional specifications.
- Provide guidance on best practices in POS, inventory management, merchandising, and supply chain processes.
- Support solution configuration and ensure alignment with client needs.

Cross-Functional Coordination

- Work closely with Technical, QA, Support, and Product teams.




- Allocate resources effectively and monitor team performance.
- Ensure smooth handover from implementation to support.

Governance & Risk Management

- Identify project risks and develop mitigation plans.
- Ensure compliance with defined project management methodologies (Agile/Waterfall).
- Maintain project documentation and reporting standards.

Key Skills

- Strategic Thinking
- Client-Centric Approach
- Leadership & Team Management
- Strong Analytical & Problem-Solving Skills
- Excellent Communication & Presentation Skills

Required Qualifications

- Bachelor's degree in Engineering, IT, Business, or related field.
- 8+ years of experience in ERP implementation and project management.
- Strong understanding of retail business processes and operations.
- Proven experience in managing large enterprise implementation projects.
- Experience working with global clients.
- Robust command over project management tools (e.g., MS Project).
- Excellent communication, leadership, and stakeholder management skills.

Preferred Qualifications

- PMP / Prince2 or other project management certifications.
- Experience in SaaS or cloud-based retail solutions.
- Exposure to Agile and Waterfall methodologies.
- The job responsibilities of the candidate shall include but not limited to the and to perform any other tasks/functions as required by the Company.

(ref:hirist.tech)

📌 ETP Group - Project Manager - ERP Implementation (Mumbai)
🏢 ETP Group
📍 Mumbai