Position: Employee Relations Executive / Senior Executive
Location: Noida, Sector 62 (Onsite)
Shift: US Shift (6:30 PM 3:30 AM)
Experience: 25 Years
Industry: US Staffing (IT / Non-IT / Healthcare)
Employment Type: Full-Time
About the Role
We are looking for an experienced Employee Relations Executive / Senior Executive to manage the post-onboarding employee lifecycle for consultants working with US-based clients. The ideal candidate will serve as the primary point of contact for employees, ensuring a positive employee experience while coordinating with internal teams and clients to resolve employee-related concerns efficiently.
Key Responsibilities
Employee Relations
- Act as the primary point of contact for employees after onboarding.
- Resolve employee queries related to payroll, attendance, timesheets, assignment extensions, and employment-related concerns.
- Conduct regular employee check-ins and maintain strong employee engagement.
- Handle employee grievances and ensure timely issue resolution.
- Communicate client feedback and support employees in improving performance.
- Ensure compliance with client-specific policies and company procedures.
Timesheet & Payroll Coordination
- Manage consultant timesheets through portals such as Fieldglass, Beeline, Wand, and similar VMS platforms.
- Assist employees with timesheet submissions, payroll queries, billing, and expense-related concerns.
- Ensure timely submission and compliance with client deadlines.
Cross-Functional Coordination
- Collaborate with Account Managers,
Payroll, Billing, Operations, and other internal teams.
- Act as a liaison between consultants, clients, and internal stakeholders to ensure smooth communication and service delivery.
Employee Records
- Maintain accurate employee records using HRMS and Smartsheet.
- Ensure documentation is updated and compliant with organizational standards.
Offboarding
- Manage end-to-end offboarding activities including resignations, exit interviews, documentation, and asset recovery.
- Maintain complete offboarding records and ensure policy compliance.
Required Skills
- Minimum 2 years of relevant Employee Relations experience in the US Staffing industry.
- Solid understanding of the employee lifecycle.
- Experience with VMS portals such as Fieldglass, Beeline, Wand, etc.
- Excellent verbal and written communication skills.
- Strong interpersonal, stakeholder management, and conflict-resolution skills.
- Good knowledge of HRMS and workforce management tools.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience supporting consultants across IT, Non-IT, or Healthcare domains in the United States.
- Immediate joiners preferred.
Benefits
- Both-side cab facility
- One meal during the shift
- Medical insurance
- Growth opportunities in a dynamic US Staffing environment
Please drop your CV at
[email protected]
📌 Employee Relations Executive (US HR) (Noida)
🏢 NLB Services
📍 Noida