Duty Manager - Customer Service (Bengaluru)

Duty Manager - Customer Service (Bengaluru)

09 Aug
|
KS World Ventures Bengaluru
|
Bengaluru

09 Aug

KS World Ventures Bengaluru

Bengaluru

- Hiring Duty Manager for Bangalore Airport-3-5 yrs exp in Managing staff: Overseeing the front office team, coordinating their schedules, and ensuring employee productivity
- Handling customer issues: Addressing customer complaints and queries in a timely and satisfactory manner
- Ensuring customer satisfaction: Maintaining positive customer relationships and ensuring a high level of customer service
- Overseeing daily operations: Monitoring the efficiency of all processes and creating a positive work workplace
- Handling emergencies: Being able to handle emergencies
- Meeting with upper management: Staying up-to-date with organizational changes, issues, and improvements
- Opening and closing the store: Opening and closing the store
- Providing feedback: Offering clear, constructive, and inspiring feedback to the team
- Assisting in training: Assisting in training and onboarding team members
- Conduct Briefing for all staff during the Night Shift. Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests..

📌 Duty Manager - Customer Service (Bengaluru)
🏢 KS World Ventures Bengaluru
📍 Bengaluru

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