Job DescriptionJob Description

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- To address customer issues and resolve them in a timely and productive manner.
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- Interact with customerson various channels such as phone, and email and ensure that all customer concerns are being dealt with immediately.
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- Take ownership of customer issues.
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- Escalate unresolved issues to the appropriate internal teams.
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- Collect prompt and accurate feedback from customers.
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- Provide accurate, validand complete information using the right methods/tools.
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- Keep records of customer interactions, and call data.
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- Follow communication procedures, guidelines and policies.
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nCustomer Support Executive Requirements:

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- Qualification: Minimum of graduation in any field.
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- Experience: 1 to 5 years.
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- Language Preference: English, Hindi, Kannada and any other regional language.(Tamil/Telugu)
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- Willing to work on rotational & night shifts.
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- Excellent interpersonaland written and oral communication skills.
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- Ability to work and support the team.
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- Computer proficiency.
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- Knowledge of conflict resolution techniques is preferable.
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- Téléphonique Étiquettes.
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- Ability to multitask, prioritize, and manage time effectively.
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- Work from the office.
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nIndustry: Health Care

NLocation: Malleshwaram(Bangalore)

📌 Customer Support Executive (Bengaluru)
🏢 Tricog Health
📍 Bengaluru