Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

09 Aug
|
LivSpace
|
Bengaluru

09 Aug

LivSpace

Bengaluru

Job DescriptionExp- 1-2 Years (Inbound/ Outbound Exp.)

NCTC- 4.5 Lac

nMode- Hybrid

NLanguage Required- Hindi,English

NResponsibilities

nHandled inbound and outbound calls to address patient and customer issues efficiently.

NCoordinated with doctors for appointments, responses, and follow-ups

NHandled escalations professionally, ensuring quick resolution and

Ncustomer satisfaction

nKey Requirements

N● Great written and verbal communication skills

N● Good listener with active problem solving skills

N● Good interpersonal and analytical skills

N● Quick learner and open to learning recent channels or processes

N● Flexible with work timings/ schedule and availability.

N● Knowledge of social media platforms

N● E-commerce experience is a bonus

N● Freshers are more than welcome

N● Multitasker with flexibility to work in different work roles.

N● Basic knowledge about home interior design and products would be an added

Nadvantage.

n● Prior experience of working with CRM tools such as Freshdesk would be an added

Nadvantage.

📌 Customer Support Executive (Bengaluru)
🏢 LivSpace
📍 Bengaluru

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