Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

09 Aug
|
Ignites Human Capital
|
Bengaluru

09 Aug

Ignites Human Capital

Bengaluru

Roles and Responsibilities :

- Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner.

- Provide accurate information on products/services to customers through phone, email, or chat support.

- Escalate complex issues to senior team members or supervisors when necessary.

- Maintain records of all interactions with customers using CRM software.

Job Requirements :

- 1-10 years of experience in BPO/Call Centre setting handling international calls (UK process).

- Excellent communication skills for effective voice support over the phone.

- Ability to work in an international BPO setting with multiple language capabilities (English preferred).

- Proficiency in handling high volumes of calls simultaneously while maintaining accuracy.

Call HR Apoorva (phone hidden)

📌 Customer Support Executive (Bengaluru)
🏢 Ignites Human Capital
📍 Bengaluru

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