09 Aug
|
airvincible
|
Vijay Nagar
09 Aug
airvincible
Vijay Nagar
Job Title: Customer Support ExecutiveLocation
Bhopal / Indore (or mention your city)
Employment Type
Full-time
Job Summary
We are looking for a Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues promptly, and ensuring a positive customer experience through phone, email, chat, or other communication channels.
Key Responsibilities
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure issue resolution.
- Escalate complex issues to the concerned department when required.
- Provide product/service information and guide customers accordingly.
- Maintain high customer satisfaction and service quality standards.
Required Skills
- Excellent verbal and written communication skills.
- Valuable listening and problem-solving abilities.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work in a team and handle customer interactions politely.
- Strong customer-service orientation.
Qualifications
- Graduate in any discipline (preferred).
- Freshers and experienced candidates can apply.
- Prior experience in customer service or call center will be an added advantage.
Pay: ₹10,463.10 - ₹16,000.00 per month
Benefits
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Vijay Nagar)
🏢 airvincible
📍 Vijay Nagar