Customer Support Engineer - Level (Ahmedabad)

Customer Support Engineer - Level (Ahmedabad)

09 Aug
|
Gravia Technologies
|
Ahmedabad

09 Aug

Gravia Technologies

Ahmedabad

Provide first-level technical support for hardware, software, and OS issues

Troubleshoot Windows-based systems and basic network problems

Use ticketing tools to log and resolve issues

Guide customers through remote tools.

Document technical solutions and customer interactions

Handle escalations and collaborate with internal teams when needed

Ensure SLA compliance and contribute to service improvement

Hardware and Windows,Troubleshoot Windows,Laptop support .

Hardware and Windows,Troubleshoot Windows,Laptop support .

📌 Customer Support Engineer - Level (Ahmedabad)
🏢 Gravia Technologies
📍 Ahmedabad

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