09 Aug
|
JobShop
|
Bengaluru
Greetings from JobShop
India's Largest BPO Recruitment Company
We Are Hiring For a Customer Support Executive International Voice Process
Location: Bangalore
Shift: UK Evening / US Night Shift
Salary: Up to 5 LPA + Attractive Incentives
Work Mode: Work From Office
Working Days: 5 Days Working | 2 Rotational Offs
:
We are hiring enthusiastic and customer-focused candidates for an International Voice Process with a leading organisation. The role involves handling customer queries, resolving service-related concerns, assisting with requests, and ensuring a smooth and positive customer experience.
Roles & Responsibilities:
- Handle inbound customer calls and resolve customer queries.
- Assist customers with service requests, order-related concerns, and follow-ups.
- Coordinate with internal teams for timely issue resolution.
- Update CRM/ticketing systems with accurate customer interactions.
- Handle escalations professionally and maintain service quality.
- Ensure high customer satisfaction and meet assigned performance targets.
Eligibility:
- Freshers and experienced candidates can apply.
- Excellent spoken English communication skills.
- Basic knowledge of computer applications and CRM systems.
- Good customer-handling and problem-solving skills.
- Willingness to work in UK/US shifts.
- Comfortable working from office in Bangalore.
Benefits:
- Salary up to 5 LPA
- Attractive Performance Incentives
- Cab Facility as per company policy
- 5-Day Working Week
- Career Growth Opportunities
- Training & Development Programs
Contact:
For More Details
HR Usman: (phone hidden)
If you are unable to connect with HR Usman, our recruitment team is available to assist you with the application process and help you find the right chance.
JobShop Recruitment Team: (phone hidden)
Walk-In / Direct Visit:
JobShop
485, 4th Floor, BMR Complex,
Hennur Main Road, Bangalore 560043
PLEASE DO REFER YOUR FRIENDS
📌 Customer Support Associate International Voice Process Sal upto 6.5Lpa (Bengaluru)
🏢 JobShop
📍 Bengaluru