Job Overview

We are looking for enthusiastic and customer-focused individuals to join our BPO team as

Customer Support Executives / Upselling Executives

. Freshers and experienced candidates are welcome to apply. The ideal candidate should possess excellent communication skills, a customer-first mindset, and the ability to promote additional products or services whenever appropriate.

Key Responsibilities

- Handle inbound and/or outbound customer interactions professionally.

- Resolve customer queries, complaints, and service requests efficiently.

- Provide accurate information regarding products and services.

- Identify customer needs and recommend suitable products or services (upselling).

- Achieve individual quality and productivity targets.

- Maintain accurate records of customer interactions in the system.

- Ensure high levels of customer satisfaction and adhere to company policies.

Requirements

- Minimum qualification:



12th Pass / Graduate (as per company requirements).

- Freshers are encouraged to apply.

- Prior experience in Customer Support, Telecalling, BPO, or Sales is an advantage.

- Positive verbal communication skills.

- Basic computer knowledge.

- Willingness to work rotational shifts and rotational week offs.

- Positive attitude and customer-centric approach.

Work Schedule

- Working Days:

6 days a week

- Week Off:

1 rotational week off

- Shift:

Rotational shifts

Shift Timings

- Male Candidates:

7:00 AM – 8:40 PM (Rotational)

- Female Candidates:

7:00 AM – 7:40 PM (Rotational)

Who Can Apply?

- Fresh graduates and experienced candidates.

- Candidates with excellent communication and customer service skills.

- Individuals comfortable working in rotational shifts.

📌 Customer Support and Upselling roles (Noida)
🏢 Helios Systems Asia
📍 Noida