1. Client Coordination

- Act as the primary point of contact between the company and clients for shipment clearance.

- Address client queries and provide timely updates on the shipment process.

1. Documentation Management

- Ensure all necessary documents are collected from customers for shipment clearance.

- Verify the accuracy and completeness of submitted documents.

1. Follow-up & Communication

- Proactively follow up with customers through voice calls and emails.

- Provide explicit and concise information regarding the status of shipments.

1. Reporting & Updates

- Update the Team Leader on the progress of customer communications and shipment status.

- Maintain accurate records of client interactions and documentation.

Qualifications & RequirementsEducation





- Graduation in any stream (Commerce, Science, Arts).

Skills

- Excellent communication skills in English (verbal and written).

- Proficiency in customer service and relationship management.

- Ability to manage multiple clients and prioritize tasks efficiently.

- Freshers are required/eligible.

Benefits

- Health Insurance

- Provident Fund

Pay: ₹17,500.00 - ₹20,100.00 per month

Benefits

- Health insurance

- Provident Fund

Education

- Bachelor's (Preferred)

Language

- Fluent English (Required)

Work Location: In person

📌 Customer Support Agent (Andheri East)
🏢 Anand Agencies
📍 Andheri East