Job Title: Customer service coordinator

Key Responsibilities

1,Handle customer inquiries, complaints, and service requests through phone, email, or system portals.

2,Coordinate with technicians or service teams to schedule installations, repairs, or maintenance visits.

3,Track and follow up on open service requests to ensure timely resolution.

4,Maintain accurate records of customer interactions, service reports, and order details in the system.

5,Communicate updates to customers regarding service status, delays, or resolutions.

6,Support the team in managing service schedules and prioritizing urgent cases.

7,Ensure a high level of customer satisfaction by providing professional and timely support.

Skills Required





Good communication and interpersonal skills

Problem-solving ability

Basic computer knowledge (CRM / service management systems)

Time management and coordination skills

Ability to handle multiple customer requests

Office Location: East Maredpalli, Hyderabad

Contact no: (phone hidden)

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits: Cell phone reimbursement

Schedule: Day shift

Job Types: Full-time, Permanent

Job Type: Full time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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