Hello, Hirning for Customer Support ( US healthcare ) Experience: 1 + Years Location: Kolkata / Noida Notice Period: Immediate Joiner Max Rate- up to 6 LPA Shift- Night shift (Work from office ) Desired candidate profile - Experience in handling customer issues, escalation calls, case management, and coordinating with cross-functional teams

- Excellent verbal and written communication skills in English with robust comprehension abilities
- Valuable working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activities
- Ability to analyze information accurately and maintain attention to detail
- Willingness to work in a 24x7 environment




- Open to working from the office - Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (AR)
- Capable of identifying, capturing, and documenting denial reasons accurately
- Update claim status, notes, and actions in the respective systems and databases
- Coordinate with internal teams to resolve claim-related issues and ensure timely closure
- Meet productivity, quality, and compliance targets as defined by the process
- Maintain confidentiality and always adhere to client and organizational policies.

📌 Customer Service Representative (Bhatpara)
🏢 The Hird
📍 Bhatpara