Looking for customer service rep have experience with U.S. inbound support. Familiarity with Zendesk and Tawk.to is essential.

Please apply if you have upwork profile, you need to apply from the link with your voice intro, anyone without voice intro will be automatically rejected.

https://www.upwork.com/ab/applicants/2085038759692355759/job-details

You will have 2 weeks trial seeing how you perform, we will offer you long term.

We also provide hands on training which is a mandatory where you get the product training in months time from the time you join. This happens in your city from where you will be working.

Deliverables

- Handle customer inquiries via phone and chat
- Utilize Zendesk and Tawk.to for issue resolution
- Provide timely and effective solutions to customer issues
- Maintain high customer satisfaction levels
- Available to work in PST time zone
- Collaborate with team members to improve processes
- Must have USB headset
- Has to be techsavy

Industry
- Appliances, Electrical, and Electronics Manufacturing

Employment Type

Contract (Remote)

📌 Customer Service Representative (India)
🏢 Oliso
📍 India