– Customer Relationship Executive (CRE)

Job Responsibilities

- Handle customer/client queries, calls, and complaints professionally.

- Maintain strong relationships with clients and customers.

- Coordinate with Operations, F&B;, Sales, and other departments for timely resolution of issues.

- Take regular customer feedback and ensure proper follow-up.

- Maintain customer records, complaints, feedback, and daily reports.

- Monitor service quality and identify areas for improvement.

- Handle customer escalations and ensure timely resolution.

- Support customer retention and satisfaction activities.

- Maintain professional communication and grooming standards.

Required Skills

- Excellent communication and interpersonal skills.

- Positive convincing and problem-solving abilities.

- Customer-focused and positive attitude.

- Valuable knowledge of MS Office/Excel.

- Ability to coordinate with multiple departments.

- Good Hindi and English communication skills.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages

- Cell phone reimbursement

- Flexible schedule

- Food provided

- Health insurance

- Life insurance

- Provident Fund

Work Location: In person

📌 Customer Service Assistant (Sahibzada Ajit Singh Nagar)
🏢 Red Bean Hospitality
📍 Sahibzada Ajit Singh Nagar