Careers at W.C. Burgess

Why You Should Work at W.C. Burgess

At W.C. Burgess, you’re not just another employee; you’re part of a close-knit group that works hard, celebrates wins together, and takes pride in protecting the clients and communities we serve. If you’re looking for meaningful work, strong mentorship, and a place where relationships come first, we’d love to welcome you to our team.

Position Available: Customer Service Broker- Personal Lines

Key Duties & Responsibilities

- Your focus will be to service an assigned book with the option to also earn additional commission for any new business sales you bring to W.C. Burgess
- Manage all aspects of the customer life cycle from quote to renewal, endorsements, remarket and cancellations
- Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for your clients; they are looking to you to be their trusted advisor to make sure they have the right protection for their unique needs
- Take new claim reports, help clients navigate through this process with empathy, and submit them to the insurance carrier
- Diligent follow up on clients’ accounts to ensure outstanding activities are resolved

Qualifications

- Must be RIBO licensed




- Minimum 1 year Personal Lines Broker experience
- Proven track record servicing an assigned book of business
- Remain current and develop expertise in assigned markets, staying open to new market opportunities
- Working knowledge of PowerBroker & Applied Rating Services is an asset

Brockville Office 16 Central Avenue East

Brockville ON K6V 1W4

Follow Instagram

Facebook

Phone (phone hidden) (local)

(phone hidden) (toll free)

Fax (phone hidden)

Email [email protected]

ABOUT W.C. BURGESS INSURANCE SERVICES o/b COLLECTIVFIDE INSURANCE BROKERS INC. W.C.

Burgess Insurance

Services was founded by Bill Burgess in 1988, operating under the name of Brayton Insurance Services Ltd. He had a vision of providing a friendly, welcoming atmosphere for clients, employees and business suppliers alike. He has trained qualified staff to see themselves as skilled problem solvers, not just order takers and to welcome all clients, rich or poor, young or old, with the same courtesy. Read more

Legal Notice and Copyright

Principles Of Conduct

Privacy Policy

Broker Fact Sheet

Accessibility

Client Login

Disclosure Letter

Part of the Collectivfide Brokerage Network

📌 Customer Service Broker- Personal Lines (Civil Lines)
🏢 W.C. Burgess Insurance Services
📍 Civil Lines