Customer Relationship Manager (CRM Executive) (Bhikaji Cama Place)

Customer Relationship Manager (CRM Executive) (Bhikaji Cama Place)

09 Aug
|
washdown solar
|
Bhikaji Cama Place

09 Aug

washdown solar

Bhikaji Cama Place

- Manage incoming and outgoing leads (NBD); log, track, and follow up every enquiry in the CRM system.

- Coordinate between sales, projects, and customers — share updates, resolve queries, and prevent drop-offs.

- Maintain accurate CRM records — lead stage, follow-up dates, conversion status, and customer history.

- Drive timely follow-ups on quotations, payments, and documentation.

- Handle post-sale customer relations (CRR) — onboarding, service follow-up, AMC, and referral harvesting.

- Prepare daily/weekly MIS — funnel status, conversion rate, and pending actions.

- Ensure high customer satisfaction and prompt complaint resolution.

Pay: ₹28,000.00 - ₹32,501.23 per month

Perks

- Health insurance

- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (CRM Executive) (Bhikaji Cama Place)
🏢 washdown solar
📍 Bhikaji Cama Place

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