A CRM Executive manages day-to-day customer relationship management operations, maintains accurate customer databases, executes targeted marketing or sales campaigns, and generates engagement reports. They act as a vital bridge between sales, marketing, and support teams to optimize the customer lifecycle and retention.

Key Responsibilities

- Data Management: Clean, update, and maintain accurate records within the CRM database.

- Campaign Execution: Build, test, and run targeted email, SMS, or multi-channel marketing campaigns.

- Lead Tracking: Monitor customer interactions, manage lead flows, and facilitate smooth handoffs between marketing and sales.

- Reporting & Analytics: Track key performance metrics like conversion rates, open rates, and campaign ROI, and build periodic dashboards.

- Cross-functional Support: Resolve system or data issues for sales and support reps and assist with customer query escalations.

Pay: ₹9,687.23 - ₹20,670.58 per month

Work Location: In person

📌 Customer Relationship Manager (CRM) (Raipur)
🏢 APARAJITA ENTERPRISES
📍 Raipur