: Company: Porceko® Job Title: Customer Care Executive Workplace Type: On-site Employment Type: Full time Location: Ahmedabad Required Experience: 0–2 Years (Freshers Can Apply) English Communication: Excellent Communication Skills Required Pay: ₹20,000.00 - ₹25,000.00 per month About Us: Engaged in the production of high-end porcelain slabs and tiles, Porceko® delivers quality porcelain surfaces that embody luxury branding in the architectural and interior sectors. With a bright vision and a growth-oriented mission, we aim to create strong and lasting relationships with our clients.

Key Responsibilities

- Respond to customer inquiries via phone, email, chat, or other communication channels.
- Resolve customer concerns in a skilled and timely manner.
- Provide accurate information about products and services.
- Maintain records of customer interactions and follow-up activities.




- Coordinate with internal departments to ensure prompt issue resolution.
- Build strong relationships with customers by delivering quality service.
- Ensure customer satisfaction while adhering to company policies and service standards.

Qualifications

- Bachelor's degree in any discipline (preferred).
- Freshers and candidates with up to 2 years of experience are welcome to apply.
- Good communication and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Strong problem-solving and organizational skills.
- Ability to work effectively in a team environment.

What We Offer

- Competitive salary
- Career growth opportunities
- Supportive and collaborative work environment Benefits:
- Cell phone reimbursement
- Paid sick time Work Location: In person

📌 Customer Care Executive (Bhavnagar)
🏢 Porceko®
📍 Bhavnagar