Customer Care Executive (Gurugram)

Customer Care Executive (Gurugram)

09 Aug
|
R4N Consulting Panchkula
|
Gurugram

09 Aug

R4N Consulting Panchkula

Gurugram

job Title: Customer Support Executive - Chat Process (Non-Voice)Join the world's second-largest BPO company. We are hiring chat support agents.

- Role: Chat Support Executive

- Process: Non-Voice BPO

- Salary: Up to 3.5 Lakhs CTC

- Location: Gurugram

- Shift: Rotational shifts

Key Responsibilities

- Resolve customer queries via chat.

- Provide accurate product information.

- Maintain high customer satisfaction scores.

- Meet daily chat concurrency targets.

- Document customer interactions accurately.

Candidate Requirements

- Education: Graduate or undergraduate.

- Skills: Excellent written English skills.

- Typing: Minimum 30 words per minute.

- Experience: Freshers and experienced can apply.

- Traits: Robust problem-solving abilities.

Perks and Benefits

- Transport: Free home pick and drop.

- Incentives: Performance-based monthly bonuses.

- Insurance: Comprehensive medical insurance coverage.

- Growth: Clear internal promotion pathways.

- Cafeteria: Subsidised meals provided daily.

📌 Customer Care Executive (Gurugram)
🏢 R4N Consulting Panchkula
📍 Gurugram

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