: Company: Porceko Job Title: Customer Care Executive Workplace Type: On-site Employment Type: Full-time Location: Ahmedabad Required Experience: 0–2 Years (Freshers Can Apply) English Communication: Excellent Communication Skills Required Pay: ₹20,000.00 - ₹25,000.00 per month About Us: Engaged in the production of high-end porcelain slabs and tiles, Porceko delivers quality porcelain surfaces that embody luxury branding in the architectural and interior sectors. With a bright vision and a growth-oriented mission, we aim to create solid and lasting relationships with our clients.

Key Responsibilities : Respond to customer inquiries via phone, email, chat, or other communication channels. Resolve customer concerns in a professional and timely manner. Provide accurate information about products and services.

Maintain records of customer interactions and follow-up activities.



Coordinate with internal departments to ensure prompt issue resolution. Build strong relationships with customers by delivering quality service.

Ensure customer satisfaction while adhering to company policies and service standards.

Qualifications: Bachelor's degree in any discipline (preferred). Freshers and candidates with up to 2 years of experience are welcome to apply. Good communication and interpersonal skills. Basic computer knowledge and proficiency in MS Office. Strong problem-solving and organizational skills. Ability to work effectively in a team environment.

What We Offer : Competitive salary Career growth opportunities Supportive and collaborative work environment Benefits: Cell phone reimbursement Paid sick time Work Location: In person

📌 Customer Care Executive (Ahmedabad)
🏢 Porceko
📍 Ahmedabad