Shyaway is one of India's leading online lingerie and sleepwear brands, committed to providing an exceptional shopping experience through quality products and outstanding customer service.

Key Responsibilities:

- Hindi communication is mandatory.

- Handle customer queries via phone, email, and chat.

- Assist customers with product information, order placement, cancellations, returns, and exchanges.

- Resolve customer concerns professionally and ensure high customer satisfaction.

- Maintain accurate records of customer interactions.

- Coordinate with internal teams to ensure timely issue resolution.

- Follow company policies and customer service standards.

- Build positive relationships with customers through effective communication.

Eligibility Criteria:

- Freshers are welcome to apply.





- Any Bachelor's Degree (UG) from a recognized university.

- Hindi communication is mandatory.

- Positive communication skills in English.

- Basic computer knowledge and typing skills.

- Willingness to work from the office in Chennai.

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits

- Health insurance

- Paid sick time

- Provident Fund

Ability to commute/relocate

- Maduravoyal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Language

- Hindi (Required)

Location

- Maduravoyal, Chennai, Tamil Nadu (Preferred)

Work Location: In person

📌 Customer Care Executive (Maduravoyal)
🏢 Genxlead
📍 Maduravoyal