We are looking for a Customer Care Executive to provide prompt and skilled customer support through chat. The role involves resolving customer queries, providing product or service information, handling complaints, and ensuring a positive customer experience while meeting quality and productivity standards.

Key Responsibilities

- Respond to customer inquiries via live chat in a timely and professional manner.

- Resolve customer issues by identifying the problem and providing appropriate solutions.

- Escalate complex issues to the relevant department when necessary.

- Maintain accurate records of customer interactions and resolutions.

- Meet daily productivity, quality, and response time targets.

- Follow company policies, processes, and data privacy guidelines.





- Build positive relationships with customers by delivering excellent service.

- Stay updated on company products, services, and promotions.

Required Skills

- Excellent written communication and typing skills.

- Strong problem-solving and analytical abilities.

- Good interpersonal and customer service skills.

- Ability to multitask and work in a fast-paced environment.

- Basic computer proficiency and familiarity with chat support tools.

- Attention to detail and accuracy.

Pay: ₹11,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Care Executive (Indore)
🏢 Get Naukri
📍 Indore