Key Responsibilities

- Respond to customer queries via calls, emails, WhatsApp, and other communication channels.

- Assist learners with course enrollment, onboarding, and general support.

- Resolve customer concerns and ensure a positive customer experience.

- Maintain accurate customer records and update interactions in the CRM.

- Follow up with leads and existing customers to provide timely assistance.

- Coordinate with internal teams to resolve customer issues efficiently.

- Track customer feedback and suggest improvements to enhance the customer experience.

- Ensure timely resolution of queries while maintaining high service standards.

About Company: Fin Maverick is home to a growing community of learners preparing with intent and discipline. While each learner moves at their own pace, the experience is shaped by a shared commitment to understanding, consistency, and doing the work properly. A learning that doesn't leave you behind.

📌 CRM Executive in Gurgaon (Gurugram)
🏢 Fin Maverick
📍 Gurugram