Web Logix is a web development business based in Melbourne, Australia, with back-office operations in Chennai, India.
We are looking for smart and motivated individuals with excellent written and spoken English to join our team.
This is a varied role involving content creation, online research, email marketing and client communication. You will be trained in our processes, SEO fundamentals and the AI-assisted tools we use.
Previous experience in all these areas is not required. We are primarily looking for candidates with excellent English, good communication skills, strong comprehension and the ability to learn.
Website Content & Research
Your responsibilities will include
- Researching topics using Google, websites and AI-assisted research tools.
- Creating detailed and useful articles based on supplied topics and content outlines.
- Using AI tools to assist with research, content planning and drafting.
- Reviewing and editing AI-assisted content so that it sounds natural and provides genuine value to readers.
- Checking facts and information for accuracy before publication.
- Following detailed content briefs, instructions and SEO guidelines.
- Finding reliable sources and identifying relevant information.
- Improving article structure, headings, readability and overall content quality.
- Adding relevant internal links between website pages and articles.
- Learning about unfamiliar subjects and developing knowledge of assigned topics.
- Producing content consistently while maintaining high standards of accuracy and English.
This is not a copy-and-paste AI content role. You will be expected to research, think critically, verify information and use AI as a productivity tool. Email Marketing & Business Content
You will also be trained to assist with our email marketing and business communications, including:
- Researching and preparing content for email marketing campaigns.
- Writing and editing marketing emails in clear, skilled English.
- Preparing email subject lines, introductions, calls-to-action and follow-up messages.
- Proofreading emails before they are sent.
- Adapting content for different audiences and campaign objectives.
- Assisting with ongoing email campaigns and follow-ups.
- Using AI tools to help research,
draft and improve email content while ensuring the final communication sounds natural and professional.
Client Emails & Phone Communication As you become familiar with our business and processes, you will also communicate directly with clients and potential clients.
Responsibilities may include
- Reading and responding to client emails professionally.
- Answering incoming client calls.
- Making outgoing calls when required.
- Understanding client enquiries and providing appropriate information.
- Taking accurate notes and passing technical or complex enquiries to the appropriate team member.
- Following up with clients by phone or email.
- Maintaining clear and professional communication with Australian clients.
- Learning our services and processes so you can confidently answer common client questions.
You will receive training before being expected to handle client communications independently.
Preferred Candidate Profile
Excellent written AND spoken English is essential for this position.
We place greater importance on your English communication skills, comprehension, research ability, confidence, attention to detail and willingness to learn than on formal educational qualifications.
You may be a good fit if you:
- Have excellent written and spoken English.
- Can communicate confidently and professionally in English over the phone.
- Can write clear and professional emails.
- Have strong grammar, spelling and reading comprehension.
- Can listen carefully and understand what a client is asking.
- Can understand information from multiple sources and explain it clearly in your own words.
- Enjoy researching and learning about unfamiliar subjects.
- Have strong attention to detail.
- Can think critically rather than simply copying information.
- Are comfortable using computers, Google and online tools.
- Are interested in learning SEO, digital marketing,
email marketing and AI-assisted content creation.
- Can follow detailed instructions accurately.
- Are comfortable communicating with clients after receiving appropriate training.
- Are willing to receive feedback and continuously improve.
A university degree is not mandatory. Freshers and candidates without professional content-writing, marketing or customer-service experience are encouraged to apply if they have excellent English communication skills, strong comprehension and the ability to learn quickly.
Previous experience with SEO, WordPress, content writing, email marketing, customer service, ChatGPT or other AI tools is an advantage but not essential. Training will be provided.
Interview Process
Shortlisted applicants will first undergo a telephone screening. This will allow us to assess spoken English, communication skills, confidence and general suitability for the position.
Candidates who successfully complete the telephone screening will be invited to a face-to-face interview at one of our Chennai offices in either Guindy or Saligramam.
Candidates may also be asked to complete a short English writing, email-writing and research exercise as part of the selection process.
Perks & Benefits
- Training in SEO, digital content creation and AI-assisted research.
- Training in professional email and client communication.
- Practical exposure to email marketing and digital marketing.
- Hands-on experience with modern AI and content-production tools.
- Develop practical skills in SEO, research, content strategy, customer communication and digital marketing.
- Work with a Melbourne-based Australian business and communicate with Australian clients.
- Structured training and ongoing guidance.
- Opportunity to take on greater responsibilities based on performance.
- Long-term career opportunities for high-performing candidates.Role & responsibilities
Immediate Joining This is an immediate joining position, and we are looking for candidates who are available to start at short notice.
Interested candidates can apply through Naukri or send their resume directly to
[email protected].
Please include your name, current location, contact number and availability to join when sending your resume.
📌 Content Developer (Chennai)
🏢 Web Logix
📍 Chennai