- To assist customers with queries related to their investments, products , features etc via calls and chats and deal with multiple customers
- Acquire required product and process knowledge and keep a track of all the changes
- Maintaining a positive, empathetic and qualified attitude toward customers at all times.4. Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools and record all customer interactions
📌 Contact Center Associate (Bengaluru)
🏢 Corporate Stalwarts
📍 Bengaluru
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