09 Aug
|
2gethr
|
Bengaluru
Job DescriptionAbout 2gethr : More than a co-working delight, 2gethr is the tale of creating a space for individuals & companies to chase their dreams & make them happen.
N2gethr has to offer a combination of three elements—home, work & leisure. What we wanted from our space was to stir emotions within our members & employees;
to become an emblem of dream starter.
NOur latest co-working space, 2gethr ORR, has been designed with flexibility in mind. The in-house Design Team has worked with Zyeta's team to build an aspirational environment where everyone aspires to become better versions of themselves.
NBeing the World's First WELL Health and Safety Rated Co-working Space & Southeast Asia's first WELL Precertified v2 co-working space, we make sure to offer a holistic experience to everyone at 2gethr ORR. We always knew flexibility had to be our core feature, in terms of both spatial design & community culture. Keeping this in mind, 2gethr ORR has been designed with a host of amenities that support our members 24x7—whether to take a quick nap & recharge before the next big meeting or sweat it out with the team during a brainstorming session.
NReporting to – Lead – Community & Operations
NJob Description: Community Manager
NPosition Overview: A Community Manager is a vital role within an organization responsible for building and maintaining a strong and engaged community around a product, brand, or cause. The primary goal of a Community Manager is to foster a sense of belonging, trust, and loyalty among community members while helping to achieve the organization's objectives.
NKey Responsibilities:
NCommunity Building:
NDevelop and execute strategies to grow and nurture the community.
NIdentify and engage potential community members through various channels.
NCreate a welcoming and inclusive environment for all community members.
NEstablish and enforce community guidelines to maintain a positive atmosphere.
NEngagement and Interaction:
NAct as the primary point of contact between the organization and the community for all the clients.
NRespond to inquiries, comments, and feedback from community members in a timely and professional manner.
NFoster meaningful discussions and interactions among community members.
NRecognize and reward active and engaged community members.
NEvent Planning and Coordination:
NOrganize and promote events, webinars, meetups, or conferences to bring the community together.
NCollaborate with other teams to ensure successful event execution.
NAnalytics and Reporting:
NMonitor and analyze community metrics, such as engagement, growth, and sentiment.
NProvide regular reports and insights to the organization's leadership.
NUse data to iterate and improve community strategies.
NAdvocacy and Feedback:
NAct as an advocate for the community within the organization, conveying their needs and concerns.
NGather and share feedbackwith relevant teams to drive product or service improvements.
NAct as a single point of contact to existing clients and client retention.
NCrisis Management:
NHandle any conflicts or issues that arise within the community with professionalism and diplomacy.
NDevelop crisis communication plans in case of community-related issues.
NCollaborative Networking:
NBuild relationships with influencers, partners, and key stakeholders to enhance the community's reach and impact.
NIdentify and leverage opportunities for cross-promotion.
NQualifications and Skills:
NBachelor's degree from any field (or equivalent work experience).
NStrong written and verbalcommunication skills.
NExcellent interpersonal and relationship-building skills.
NAnalytical skills to track and measure community engagement.
NCrisis management and conflict resolution skills.
NCreativity and the ability to develop engaging content.
NA passion for the organization's mission, product, or brand.
NAdaptability and the ability to work in a fast-paced, dynamic workplace.
NA Community Manager playsa pivotal role in shaping the organization's online presence, fostering a sense of community among its members, and ultimately contributing to its success by building brand loyalty and advocacy. This position requires a combination of strategic thinking, communication skills, and a genuine passion for building and nurturing communities.
📌 Community Manager (Bengaluru)
🏢 2gethr
📍 Bengaluru