? We're Hiring | After Sales Commercial Operations Manager

? Location: Bhiwandi, Maharashtra

? Experience: 5–10 Years

? Employment Type: Full time

Drive Customer Success. Maximize After Sales Revenue. Build Long-Term Relationships.

Nido Machineries Pvt. Ltd. is looking for a dynamic and commercially driven After Sales Commercial Operations Manager to lead our Spare Parts, AMC, and Service Commercial Operations.

If you have a passion for customer success, commercial excellence, and driving after-sales revenue in the Material Handling, Warehouse Automation, Industrial Automation, or Industrial Machinery industry, we'd love to connect with you.

What You'll Be Responsible For

? Spare Parts Business

- Drive Spare Parts Sales and revenue growth.
- Prepare quotations and convert opportunities into orders.
- Manage Annual Rate Contracts (ARC) for key customers.
- Coordinate order execution and ensure material availability.

? AMC & Service Commercials
- Drive AMC renewals and contract conversions.
- Prepare paid service quotations and commercial proposals.
- Coordinate billing, invoicing, and payment follow-ups.
- Improve AMC penetration and customer retention.

? Customer Relationship Management
- Build long-term relationships with key customers.
- Resolve commercial queries and escalations.
- Deliver an exceptional after-sales customer experience.

? Business Performance
- Track revenue, margins, quote conversion, collections, and aging.
- Prepare MIS reports and business performance dashboards.
- Work closely with Service, Stores, Purchase, Finance,



and Sales teams to ensure seamless commercial operations.

We're Looking For ✔ 5–10 years of experience in:
- After Sales Commercial Operations
- Spare Parts Sales
- AMC Sales & Renewals
- Service Commercials
- Customer Support
- Revenue Management

✔ Solid experience in quotation preparation, pricing, costing, negotiation, billing, and collections. ✔ Hands-on experience with ERP systems, MIS reporting, and commercial operations.

✔ Excellent communication, customer relationship management, and cross-functional coordination skills.

Preferred Industry Background

- Material Handling Equipment
- Warehouse Automation
- Industrial Automation
- Conveyor Systems
- Packaging Machinery
- Logistics Solutions
- Industrial Machinery

Candidates from companies like Toyota Material Handling, Godrej Material Handling, Jungheinrich, KION Group, Daifuku, SSI SCHAEFER, Dematic, Addverb Technologies, Falcon Autotech, and similar organizations will be preferred. Why Join Nido?

✨ Be part of one of India's fast-growing Warehouse Automation & Material Handling companies.

✨ Lead a high-impact commercial role with direct business visibility.

✨ Work alongside a passionate team focused on innovation, customer success, and operational excellence.

? Work Location

Bhiwandi, Maharashtra

? Interested? Share your updated resume at: [email protected]

If you're ready to drive After Sales excellence and create lasting customer value, we look forward to hearing from you!

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