This job is provided by apna.co – Collection ExecutiveJob Title: Collection Executive

Department: Collections

Location: Noida Sector 5

Job SummaryWe are looking for a dedicated and result-oriented Collection Executive to join our team. The candidate will be responsible for contacting customers regarding overdue payments, resolving payment-related queries, and ensuring timely collections while maintaining a professional and customer-friendly approach.

Key ResponsibilitiesContact customers via phone regarding pending or overdue payments.

Follow up with customers to ensure timely payment of outstanding dues.

Negotiate Payment Plans Within Company Guidelines When Required. Maintain accurate records of customer interactions and payment commitments.

Update collection status in the CRM/system after every call.

Resolve customer queries related to payments and accounts.

Meet daily, weekly, and monthly collection targets.

Escalate complex cases to the Team Leader or Supervisor when necessary.

Ensure compliance with company policies and collection guidelines.





Eligibility CriteriaMinimum Qualification: 12th Pass / Graduate.

Freshers and experienced candidates can apply (as per process requirement).

Valuable communication and negotiation skills.

Basic computer knowledge.

Ability to work under targets and deadlines.

Required SkillsEffective Communication Skills. Convincing and negotiation abilities.

Customer handling skills.

Problem-solving attitude.

Time management.

Team player with a positive attitude.

Salary & BenefitsFixed Salary: As per company policy.

Attractive Performance Incentives.

Growth opportunities.

Professional work environment.

Working DetailsLocation: Noida Sector 5

Working Days: 6 Days a Week

Shift: Day Shift (or as per process requirement)

Weekly Off: As per roster/company policy

Preferred Candidate Profile Confident and professional communication.

Willingness to achieve collection targets.

Responsible, disciplined, and customer-focused.

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