– Billing & Collection Executive

Job Title - Billing & Collection Executive

Department- Accounts

Location

- Goregaon

Salary - ₹2 – ₹3 LPA Company Overview - Crystal Group is a trusted name in cold chain logistics and warehousing, delivering reliable temperature-controlled transportation solutions across India. We are committed to operational excellence, customer satisfaction, and continuous growth while fostering a cooperative and performance-driven work environment.

Role Summary

- We are looking for a detail-oriented and proactive Billing & Collection Executive to manage customer billing, invoice processing, and collections. The ideal candidate should ensure timely and accurate invoicing, maintain healthy customer receivables, coordinate with internal teams, and build strong customer relationships while ensuring compliance with company and statutory requirements.

Key Responsibilities - Prepare and generate customer invoices accurately within the defined timelines. Verify freight charges, GST, route details, trip information, customer rates, and supporting documents before billing.

1.Share invoices and supporting documents with customers through email or customer portals.

Maintain accurate billing records and documentation.

2.Follow up with customers for outstanding payments through calls, emails, and other communication channels.

3.Maintain customer ageing reports and monitor overdue payments.

4.Coordinate with customers to resolve billing discrepancies, debit notes, short payments, and documentation-related issues.

5.Work closely with the Sales, Operations, and Accounts teams to ensure smooth billing and timely collections.

6.Reconcile customer accounts and maintain payment records.

Prepare daily, weekly, and monthly MIS reports related to billing and collections.





7.Support month-end closing activities related to receivables.

8.Ensure compliance with company policies, GST regulations, and customer billing procedures.

Escalate long-pending outstanding cases to the reporting manager.

9.Maintain proper filing and documentation of invoices, receipts, collection records, and supporting documents.

10.Provide prompt and professional support in resolving customer billing and payment queries.

Required Qualifications

11.Bachelor's Degree in Commerce (B.Com), Accounting, Finance, or a related field.

Experience Requirements

12.1–3 years of experience in Billing, Accounts Receivable, or Collections.

13.Experience in the Transportation, Logistics, Cold Chain, or Warehousing industry will be preferred.

Skills & Competencies

Technical Skills

Robust knowledge of billing processes and accounts receivable.

Good understanding of GST, invoice documentation, and taxation basics.

Proficiency in MS Excel, Tally, ERP systems, or other accounting software.

Knowledge of logistics, transportation, and warehousing operations.

Soft Skills

Strong communication and customer handling skills.

Excellent follow-up and negotiation abilities.

High attention to detail and accuracy.

Good analytical and problem-solving skills.

Ability to manage multiple customer accounts and meet deadlines.

Strong coordination and teamwork skills.

Salary & Benefits - 3 LPA

Performance-based growth opportunities.

Professional learning and career development.

Exposure to the cold chain and logistics industry.

Working Hours

? Timing: 09:30 AM – 6:30 PM

? Days: Monday to Saturday

Work Location

Crystal Group

501 – Synergy Business Park, Off Aarey Road, Goregaon (E), Mumbai – 400063 (Corporate Office)

Job Location: Mumbai , Goregaon

📌 Collection Executive (Mumbai)
🏢 Crystal Group
📍 Mumbai