Key Responsibilities

- Provide end-to-end leadership for complex delivery programs across global clients, ensuring successful execution within time, scope, and budget.

- Build and scale a Cloud Operations practice (people, processes, tools, and governance) across AWS, Azure, and/or GCP

- Define CloudOps operating models, SRE frameworks, ITSM, FinOps, SecOps, and automation standards

- Define and execute GTM strategy for CloudOps services (managed services, transformation, optimization, modernization)

- Partner with Sales, Pre-Sales, and Alliances to create service offerings, pricing models, and value propositions

- Own revenue targets, pipeline development, deal shaping, and large enterprise pursuits

- Act as executive sponsor for strategic customers and key accounts

- Manage multiple internal and external stakeholders, including CXOs, partners, vendors, and delivery teams

- Lead large, complex, multi-year cloud programs with multiple workstreams and dependencies

- Drive executive communication, governance, and risk management for critical initiatives

- Oversee day-to-day CloudOps delivery across global teams





- Ensure SLA/SLO adherence, incident management, problem management, and continuous improvement

- Implement automation, observability, and AIOps to improve efficiency and reduce operational risk

- Build and mentor high-performing CloudOps leadership and engineering teams

- Drive skills development, certifications, and succession planning

- Foster a culture of ownership, accountability, and innovation

Required Qualifications, Capabilities, And Skills

- 18–20+ years of experience in IT Infrastructure, Cloud, or Managed Services

- Proven experience building and leading a CloudOps practice at scale

- Robust background in AWS, Azure, and/or GCP Cloud Operations

- Demonstrated success in GTM strategy and revenue generation for cloud services

- Experience managing large teams and complex enterprise customers

- Deep understanding of ITSM, SRE, DevOps, FinOps, SecOps, and automation frameworks

- Strong executive presence and stakeholder management skills

📌 Cloud Operations Leader - SRE (Bengaluru)
🏢 Ascendion
📍 Bengaluru