Job Title: Client Success & Business Growth - Intern
Job Location: Pune
Summary The Intern – Client Success & Business Growth will be responsible for supporting existing client communication, maintaining strong customer relationships, assisting requirement coordination, and contributing to new business development activities for the company.
The intern will work closely with delivery, recruitment, and management teams to ensure client satisfaction and support business expansion initiatives.
Key Responsibilities Client Relationship Management
- Support communication with existing clients on a daily basis.
- Build and maintain professional relationships with customers.
- Understand client requirements and coordinate with internal teams.
- Ensure timely responses to client queries and concerns.
- Conduct regular follow-ups with clients regarding ongoing projects and staffing requirements.
- Support positive client engagement and satisfaction.
Business Development Activities
- Identify potential business opportunities from existing and current clients.
- Generate leads through
- LinkedIn
- References
- Email outreach
- Networking
- Cold calling
- Schedule meetings and introductory calls with potential clients.
- Support proposal sharing and follow-ups.
- Coordinate with management for business presentations and discussions.
IT Staffing & Requirement Coordination
- Understand client IT staffing requirements.
- Coordinate with recruitment teams for profile submissions.
- Track interview schedules and candidate status.
- Follow up with clients for feedback and closures.
Account Growth Support
- Identify upselling and cross-selling opportunities within existing accounts.
- Support contract renewals and client retention activities.
- Build long-term business relationships with decision-makers.
Reporting & Documentation
- Maintain:
- Client database
- Lead tracker
- Requirement tracker
- Follow-up MIS
- Sales activity reports
- Share weekly status updates with management.
Required Skills Technical & Business Skills
- Basic understanding of IT services and staffing industry
- Good knowledge of MS Excel, Word, and PowerPoint
- Basic understanding of sales and client management process
- Email drafting and documentation skills
Soft Skills
- Excellent communication skills
- Strong follow-up and coordination ability
- Relationship-building mindset
- Positive and professional attitude
- Confidence in speaking with clients
- Good listening and negotiation skills
- Ability to work under targets and deadlines
Preferred Qualifications
- Strong spoken and written English communication
- LinkedIn knowledge preferred
- Interest in client handling, business development, recruitment coordination, or customer success activities
Ideal Candidate Profile
- Energetic and self-motivated
- Strong communication and interpersonal skills
- Relationship-oriented personality
- Quick learner
- Good coordination and multitasking ability
- Professional and disciplined approach
P99soft is an equal-opportunity employer P99soft is an equal-opportunity employer. At P99soft, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other special status.
We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities. Life@P99soft At P99soft, we believe in creating a work environment that balances professional excellence with personal well-being. Our vibrant office culture is built on mutual respect, inclusivity, and a shared passion for innovation. We host regular team-building activities, workshops, and social events to foster a sense of community and collaboration among our employees. Join us and be part of a team that values your contributions and supports your growth
About Us P99soft is a leading IT Services and IT Consulting company dedicated to making our customers' business operations seamless by providing them with digital services and applications using the latest technologies. We are committed to bringing excellence to all our creations.
We need passion, empathy, and being customer-focused to achieve technical excellence. We believe in transparency through open communication and work with honesty and integrity while dealing with our customers and partners.
Our Vision: “To lead digital transformation for our customers, delighting them at every step, while empowering our employees and fostering success.”
Our Mission: “To attain our objectives within a framework of integrity, transparency, and respect for our clients, employees, partners, and the community, fostering mutual trust and sustainable growth.”
Journey towards digital transformations begins here. Our talented teams help you make informed decisions, enhance operation efficiencies, create state-of-the-art visual interfaces, and design dynamic workflows to bring a better customer experience. Our engineering teams take complete ownership of assigning the right talent and architecting solutions using the latest technologies.
📌 Client Success & Business Growth - Intern (Pune)
🏢 P99soft
📍 Pune