Job DescriptionJob Title: Client Servicing Content Specialist

NLocation: Mumbai, India

NExperience: 5-6 years in Client Servicing and Business Development, preferably in event

Ncontent and digital films

NEmployment Type: Full-time

NAbout the Role

nWeare looking for a Client Servicing Content Specialist to manage client relationships and

Noversee the execution of high-quality video projects, with a strong focus on event content.

NThis role requires a balance of strategic thinking, project coordination, and creative

Ncollaboration to ensure seamless delivery of corporate documentaries, testimonial films,

Nanimated explainers, and other digital content.

NKey Responsibilities

nClient Relationship Management

NBuild and maintain robust client relationships, understanding their needs and

Nobjectives

nAct as the primary point of contact throughout the project lifecycle

NRespond promptly to client inquiries, concerns, and feedback

NProject Coordination

nCollaborate with internal teams to develop proposals and quotes based on client

Nrequirements

nCreate project timelines, budgets, and production schedules

NEnsure clear communication between clients and the production team

NRequirement Analysis

nConduct detailed discussions with clients to understand project objectives

NProvide strategic recommendations based on industry insights and audience

Nunderstanding

nProject Execution

NOversee video project execution, ensuring timely delivery and adherence to quality

Nstandards





nProvide regular updates to clients and address any project concerns

NClient Presentations

nDevelop and deliver presentations to showcase creative concepts and proposed

Nsolutions

nIncorporate client feedback and refine proposals accordingly

NQuality Assurance

nReview final video content to ensure alignment with client expectations

NContinuously strive to improve project quality and overall client satisfaction

NUpselling and Cross-Selling

NIdentify opportunities to offer additional video services to existing clients

NPropose innovative content ideas that align with the client's branding and marketing

Nstrategy

nMarket Research

NStay updated on industrytrends and emerging video technologies to provide

Ninnovative solutions

nFinancial Management

NMonitor project budgets and ensure adherence to financial guidelines

NManage client invoicing and follow up on payments as required

NPost-Project Follow-Up

NConduct post-project evaluations to gather feedback and identify areas for

Nimprovement

nWhat We're Looking For

N5-6 years of experience in client servicing and business development within the event

Ncontent and digital film industry

NStrong understanding of event-based storytelling and video production processes

NExcellent communication,presentation, and negotiation skills

NAbility to manage multiple projects and collaborate with cross-functional teams

NProven ability to build long-term client relationships and drive business growth

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