Job Title: Client Relationship Manager

Experience Required: 3–4 years (minimum)

Work Mode: Full time, work from office

Location: Delhi/NCR

About the Role

We are looking for a client-facing Account Manager to act as the strategic point of contact for our B2B clients, driving both relationship management and account growth. This is a priority hire. Strong communication skills and hands-on client management experience are key filters for this role.

Key Responsibilities

•Act as the primary strategic point of contact for assigned client accounts

•Understand client business goals and translate them into actionable plans in coordination with internal teams

•Build and maintain long-term client relationships based on trust, insight, and consistent delivery

•Identify and drive opportunities for account growth through upselling and cross-selling relevant services





•Handle client feedback and escalations with a solutions-first, ownership mindset

•Represent the company professionally in client meetings and interactions

Candidate Requirements

•3–4 years of experience in client management/client handling, preferably from the creative industry

•Excellent verbal and written communication skills — this is a must-have, not a nice-to-have

•Well-groomed, polished, and presentable, given the client-facing nature of the role

•Demonstrated ability to identify upsell/cross-sell opportunities and grow existing accounts

•Someone who understands client management well and can hit the ground running with minimal ramp-up time

•Comfortable working full-time from office

📌 Client Relationship Manager (New Delhi)
🏢 Margo Digitech
📍 New Delhi