Job Title: Client Program Coordinator

Salary: 40,000-45,000 per month

Location: Hybrid Remote, Mohali (PB)

Shift Schedule: 8:30 PM to 5:30 AM (Night Shift)

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our company, client and community, and accountability and ownership of the position.

POSITION SUMMARY

Under the direct supervision of the Client Program Lead the Client Program Coordinator serves as a support person for the Program Management team.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

PRINCIPLE DUTIES AND RESPONSIBILITIES

- Input and maintain all requisitions into required systems based on client structure and service level agreements.
- Support coordination of job order distribution and communicate customer needs with approved vendors via phone, email, and/or Vendor Management System.
- Coordinate interview scheduling either independently or with support of other staff as needed.
- Enter all recent hire information into appropriate systems and ensure all necessary communications are sent per client specifications.
- Create and maintain employee files in company and client systems, striving for 100% accuracy of data input.
- May coordinate start date/arrival instructions with vendors, CSS, HRAS, and employees as needed.
- Ensure data entry requests are completed and provide data entry support as needed.
- Take lead on following up on suspected COVID-19 cases,



coordinating with others as needed to schedule testing, authorize paid leave, conduct contract tracing, and other related tasks.
- Assist in maintenance of all internal required reports and documents.
- Assist in completion of any ad hoc reporting requested by client.
- Contribute to the achievement of program service standards. 100% fulfillment on compliance requirements is expected.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
- Bachelors Degree preferred; degree in Business or Human Resources preferred
- Experience in the Temporary Staffing industry or Human Resources preferred
- Experience and in customer service preferred
- Must have a strong desire to want to help people
- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
- Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
- Excellent communication and interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy
- Intermediate to advanced level skills in Microsoft Excel, Word and Outlook preferred. Must be conversant and familiar with online tools.
- Must be able to multi-task and prioritize

PHYSICAL REQUIREMENTS:
- Ability to sit for 2 hours without standing, sit up to 8+ hours per day
- Ability to engage fine motor skills such as typing and writing for up to 2 hours without a break, use fine motor skills for up to 8+ hours per day
- Ability to see and read computer screen, employment documents and correspondence.

📌 Client Program Coordinator (Sahibzada Ajit Singh Nagar)
🏢 Suna Solutions
📍 Sahibzada Ajit Singh Nagar