Position Description:

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results.

CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Position: Citrix Administration (7-13 Years)

Experience: 7-13 years

Category: Software Development/ Engineering

Shift: 5:30 AM

Location: Bangalore/Mumbai

Position ID: J0826-0445

Employment Type: Full Time

Education Qualification: Bachelor’s degree in computer science or related field or higher with minimum 7 years of relevant experience.

This role will contribute to maintaining a high-availability environment. Due to large number of assets to manage and the different vendor technologies, the role may require expert knowledge to adapt with the required skills on new technologies and scripting requirement to manage the infrastructure.

Your future duties and responsibilities:

Oversee the configuration, monitoring, and troubleshooting of Citrix environments, including XenApp, XenDesktop, and Citrix ADC (NetScaler).

- Provide technical support to end-users, resolving Citrix-related incidents and service requests in a timely manner.
- Conduct regular health checks on Citrix server farms, ensuring optimal performance and availability of virtual applications and desktops.




- Work closely with IT teams to implement upgrades, patches, and new features, as well as to optimize the Citrix environment.
- Exhibit high reactivity, proactive improvements and capacity to follow plan action linked to recent projects and/or incident remediation are part of the day to day of this position. The team follows ITIL methodology and is part of the day-to-day operations.
- Create and maintain documentation for procedures, configurations, and troubleshooting guides to enhance team knowledge and efficiency.
- The team is working in an FTS (Follow-the-sun) environment having members spread around the globe in Canada, USA, Brazil, France, Spain, India, Hong Kong and Singapore.

Required qualifications to be successful in this role:

Must to have Skills-

Must have at least 7 years of experience in Citrix CVAD administration, troubleshooting and knowledge of the product.

- A sound knowledge in Citrix NetScaler, StoreFront and DDC – administration and troubleshooting Windows Server administration
- Must have background in developing and maintaining system documentation, including configuration guides, and standard operating procedures.
- Capability to assess demand for their service or technology area and develop plans to meet future capacity needs and make recommendations to the manager.
- Active Directory GPO management and PowerShell, Ansible or other scripting languages/skills
- Virtualization and HVD Administration.



Linux Red hat/Ubuntu/Debian administration skills (Linux VDA)
- Preferably ITIL 4 Foundation qualification.

Good to have Skills-

Other technical skills that may be required:

- Artifactory
- PHP + JavaScript skills
- CI/CD tools (Jenkins) skills
- CyberArk
- Transact-SQL
- Ansible playbooks management (YAML) / Ansible Tower skills

Skills:

- Citrix Netscaler
- Communication
- CyberArk
- Infrastructure
- Transact-SQL

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Citrix Administration (7-13 Years)-Bangalore/Mumbai (Bengaluru)
🏢 CGI
📍 Bengaluru