Job Title: Call Centre Executive (Hindi)
Experience: 1–3 Years
Qualification: Any Degree
Job Type: Full-time
Job Location: Coimbatore
We are looking for a confident and customer-focused Call Centre Executive to handle customer interactions, follow up with potential customers, and support the sales team. The ideal candidate should have excellent communication skills and a professional approach to customer handling.
Key Responsibilities
- Handle 50–80 customer calls per day, including inbound and outbound calls.
- Interact with customers professionally and understand their requirements.
- Maintain accurate and updated customer information in the CRM system.
- Conduct regular follow-ups with potential customers.
- Provide relevant information and assistance to customers.
- Support the sales team in converting potential customer enquiries into business opportunities.
- Coordinate with internal teams to ensure smooth customer handling.
- Maintain proper records of customer interactions, enquiries, and follow-ups.
Requirements
- Any Degree.
- 1–3 years of experience in call centre, telecalling, customer service, or a similar role.
- Hindi speaking is mandatory.
- Good verbal and written communication skills.
- Customer-focused and professional approach.
- Basic knowledge of CRM systems and MS Office.
- Valuable follow-up and coordination skills.
- Ability to handle multiple customer interactions efficiently.
- Good listening and problem-solving skills.
- Candidates with experience in inbound/outbound calling and sales support will be preferred.
How to Apply Interested candidates can send their updated resume to:
@
[email protected]
Pay: Up to ₹300,000.00 per year
Work Location: In person
📌 Call Centre Executive (Hindi) (Coimbatore)
🏢 Richmond Technologies
📍 Coimbatore