Customer Service- taking care of customer queries and concerns through calls and emails.

Key Responsibilities

Handle customer queries via calls and emails.

Resolve customer issues and complaints promptly.

Deliver excellent customer service and ensure customer satisfaction.

Maintain records of customer interactions.

Collaborate with internal teams for issue resolution.

Work in a blended process and support cross-functional tasks.

Communicate effectively in Hindi and English.

Required Skills

Strong verbal and written communication skills.

Good problem-solving and customer-handling abilities.

Basic computer knowledge (MS Word, Excel) with good typing speed.

Quick learner, team player, and adaptable.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,600.00 - ₹14,200.00 per month

Perks

- Health insurance
- Provident Fund

Application Question(s):
- What is your current location in dehradun ?

Education:
- Higher Secondary(12th Pass) (Preferred)

Language:
- English (Required)

Work Location: In person

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