Responsibilities

- Act as the technical expert for all refractory products used in the glass segment, including silica, AZS, alumina, and fused cast products.

- Provide technical support for product selection, installation guidance, and troubleshooting at customer sites.

- Lead product trials, performance monitoring and post-mortem analysis.

- Work with NPD and production teams to enhance product quality, reduce glass defects (e.g., blisters, stones), and improve campaign life.

- Arrange for approval from OEM’s, equipment designers and technical consultants wherever required.

- Develop and update Product Data Sheets, lining concepts, and thermal modeling insights.

- Analyze customer feedback and field performance to drive continuous product improvement.

- Monitor market and competitor trends in the glass segment and recommend strategic product positioning.

- Support bidding and proposal preparation by contributing to product selection, performance data, and technical differentiators.

- Conduct internal and customer training sessions on glass refractories and application practices.

Requirements

Essential:

- B.Tech - Chemical/Glass & Ceramics with 7 to 10 years of experience.





- Knowledge of manufacturing processes of different categories of glass, refractory solutions and application of products in the glass segment.

- Knowledge of typical furnace zones (melter, regenerator, throat, forehearth, etc.) and material selection based on design/operation parameters.

Preferred

- Interpersonal Skills:

- Ability to work with teams and lead decision-making processes in a team environment.

- Excellent interpersonal communication and listening ability.

- Management Skills:

- Strong analytical skills.

- Excellent planning and organizational skills.

- A robust ability to be adaptable and flexible.

- Effective negotiation skills.

- Effective communication Skills.

- Highly motivated / self driven , results oriented.

- Capable of handling multiple priorities.

- Able to generate multiple solutions to problems in order to troubleshoot them effectively.

- Able to collaborate with external and internal customers and stakeholders.

- Other Skills:

- Ability to interpret basic financial data.

- Proficient in MS-Office/ GSuites .

📌 Business Development Manager Glass Segment (Delhi)
🏢 Calderys
📍 Delhi