About Us

NextGen Group

- Initiate outbound calls to international leads or customers using provided contact lists or databases.

- Promote products or services to potential customers and explore opportunities for sales or business expansion in international markets.

- Possess a strong understanding of the products or services being offered to effectively communicate their features and benefits.

- Engage with prospects or customers in a friendly, professional, and persuasive manner to build rapport and trust.

- Identify and qualify potential leads, record relevant information, and pass qualified leads to the sales team for follow-up.

- Collect and update market information, including competitor data, pricing, and customer preferences to help refine sales and marketing strategies.

- Address customer inquiries, concerns, or issues by providing information, assistance, or escalating the matter to the appropriate department if needed.

- Maintain accurate and detailed records of all interactions, transactions, and customer information in a CRM (Customer Relationship Management) system.

- Meet or exceed sales and performance targets set by the company, such as sales quotas, call volume, and conversion rates.





- Adhere to all relevant laws and regulations governing international telemarketing and data privacy.

- Collaborate with team members, supervisors, and other departments to ensure smooth communication and the achievement of team goals.

- Stay updated on industry trends, product knowledge, and sales techniques through training and self-learning.

Qualifications

- High school diploma or equivalent (some positions may require a bachelor's degree).

- Excellent verbal and written communication skills in English and, if applicable, additional languages.

- Strong interpersonal skills and the ability to build rapport over the phone.

- Sales or customer service experience is a plus.

- Familiarity with CRM software and call center technology.

- Adaptability to different time zones and cultures.

- Ability to work independently and as part of a team.

- Solid problem-solving and negotiation skills.

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📌 Business Development Executive (Noida)
🏢 Accounts NextGen
📍 Noida