About The Company Kanerika Inc is a leading organization specializing in delivering innovative technology solutions and strategic consulting services to clients across various industries. With a commitment to excellence and a focus on transformative growth, Kanerika Inc leverages its expertise to help organizations navigate complex change, optimize processes, and achieve sustainable success. Our dedicated team of professionals is passionate about driving innovation, fostering collaboration, and delivering measurable value to our clients worldwide.

About The Role We are seeking a Lead Business Analyst with deep organisational change management expertise to partner with clients delivering complex business, technology, and transformation programs. The successful candidate will act as the change lead on engagements — assessing change impact, shaping change strategies, engaging stakeholders, and driving adoption of new ways of working across the client's people, processes, and platforms. This is a client-facing consultative role at the intersection of business analysis and change management.

The individual must be equally comfortable running impact assessments and requirements workshops as they are coaching executive sponsors, designing communications, and standing up change networks. They will typically be embedded within a program leadership team and expected to shape the change agenda from strategy through to sustainment.

Qualifications Must Have: 8+ years of Business Analysis experience, with at least 4–5 years leading change management on medium-to-large transformation programs.

Demonstrable client-facing consulting experience — able to shape approach, run workshops, manage senior stakeholders, and deliver under ambiguity.

Deep working knowledge of a recognised change methodology such as Prosci ADKAR, Kotter's 8-Step, LaMarsh Managed Change, or equivalent.

Proven experience delivering change on at least one of the following:



ERP / CRM / HCM implementations (SAP, Oracle, Workday, Salesforce, Dynamics), cloud migrations, operating model redesigns, M&A; integrations, digital / AI transformations, or regulatory-driven change programs.

Solid stakeholder management skills across executive, middle management, and frontline audiences.

Excellent written and verbal communication skills — capable of authoring executive-grade materials and facilitating large workshops with confidence.

Experience defining and measuring adoption KPIs and change effectiveness metrics.

Solid grounding in core BA techniques such as process modelling, requirements elicitation, gap analysis, and target operating model design.

Highly Desirable

Experience delivering change in regulated industries such as financial services, healthcare, energy, government, or telecommunications.

Exposure to agile and product-oriented delivery models, and continuous change environments.

Experience with change management tools like Prosci Proxima, ChangeScout, WalkMe, Whatfix, and collaboration platforms such as Miro, Mural, Confluence.

Experience coaching or line-managing change analysts or junior BAs.

Prior experience in a Big 4 or tier-1 consulting environment.

Certifications (any Of The Following Are Valued) Prosci Certified Change Practitioner (or Prosci Advanced)

CCMP (Certified Change Management Professional, ACMP)

APMG Change Management Practitioner

CBAP / CCBA (IIBA)

Agile / SAFe certifications where relevant Responsibilities Change Strategy & Planning: Define the overall change approach for the engagement,



tailored to the client's culture, change maturity, program scope, and risk profile.

Develop the change management plan covering stakeholder engagement, communications, training, business readiness, adoption, and sustainment.

Align the change plan with the program delivery plan, milestones, and dependencies.

Change Impact Assessment

Conduct detailed change impact assessments across affected roles, teams, processes, systems, policies, and locations.

Quantify the size, complexity, and severity of change ("from / to" analysis) and use this to shape intervention intensity.

Maintain a living change impact register and surface risks to program leadership.

Stakeholder

Analysis & Engagement Identify, map, and segment stakeholder groups by influence, interest, impact, and disposition.

Design and execute tailored engagement approaches for each group — from executive sponsors to frontline end users.

Build and maintain trusted relationships across the client organization, including with resistant or skeptical stakeholders. Sponsor & Leader Enablement Coach executive sponsors on their role as visible, active, and vocal change leaders.

Prepare leaders and people managers with talking points, FAQs, cascade packs, and coaching guides.

Establish sponsor coalitions and align leadership messaging.

Communications

Develop and execute the communications strategy and plan — messaging architecture, channels, cadence, audiences, and measurement.

Author or oversee production of communications collateral such as emails, town halls, videos, intranet content, leader talking points, and FAQs.

Ensure two-way channels are in place to capture feedback and sentiment. Training & Enablement Partner with training leads and SMEs to define the training needs analysis, learning approach, and curriculum.

Shape blended learning solutions including instructor-led

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