Brand Head (Andhra & Telangana Stores)

Band Head Andhra & Telangana Stores

Department

Retail Operations

Reports To

Business Head or Retail Head

Location

Andhra Pradesh & Telangana (Willing to Travel)

Job Summary The Band Head is responsible for managing and driving the performance of all retail stores across Andhra Pradesh and Telangana. The role focuses on achieving sales targets, improving profitability, ensuring operational excellence, maintaining visual merchandising standards, developing store teams, and delivering an exceptional customer experience while ensuring compliance with company policies.

Key Responsibilities

Sales & Business Development

- Achieve monthly, quarterly, and annual sales targets for all assigned stores.
- Monitor daily sales performance and take corrective actions to improve results.
- Increase store productivity, average bill value (ABV), units per transaction (UPT), and conversion ratio.
- Analyze sales reports and identify growth opportunities.

Store Operations
- Ensure smooth day-to-day operations across all AP and TG Stores.
- Maintain high standards of store presentation, cleanliness, and visual merchandising.
- Ensure adequate stock availability and minimize stock-outs.
- Monitor inventory movement and coordinate replenishment with warehouse and merchandising teams.

Team Management
- Recruit, train, mentor, and develop Store Managers and store staff.
- Conduct regular performance reviews and provide coaching to improve productivity.
- Ensure proper manpower planning and staffing across stores.
- Promote a positive and performance-driven work culture.

Customer Experience
- Ensure excellent customer service standards in every store.
- Resolve customer complaints promptly and effectively.
- Monitor customer feedback and implement improvement initiatives.

Compliance & Administration




- Ensure all stores comply with company SOPs, HR policies, safety regulations, and statutory requirements.
- Monitor attendance, discipline, grooming, and store documentation.
- Coordinate with HR, Finance, IT, and Operations for smooth business functioning.

Performance Monitoring
- Review daily, weekly, and monthly business performance.
- Conduct regular store visits and operational audits.
- Prepare management reports and present business performance with action plans.
- Track KPIs and ensure continuous improvement across all stores.

Key Performance Indicators (KPIs)
- Sales Achievement (Percentage)
- Store Profitability
- Like-for-Like (LFL) Sales Growth
- Average Bill Value (ABV)
- Units Per Transaction (UPT)
- Conversion Ratio
- Inventory Accuracy
- Customer Satisfaction Score
- Employee Retention
- Staff Productivity
- Store Audit Compliance
- Visual Merchandising Compliance

Required Qualifications
- Bachelors Degree in Business Administration, Retail Management, or a related field.
- MBA Marketing is preferred.

Experience
- 8 to 12 years of experience in retail operations.
- Minimum 3 to 5 years in a multi-store leadership role.
- Experience managing apparel or fashion retail stores is preferred.

Required Skills
- Solid leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Sales planning and business analysis.
- Inventory and retail operations management.
- Problem-solving and decision-making skills.
- MS Excel, ERP, and retail reporting knowledge.
- Ability to travel extensively across Andhra Pradesh and Telangana.

Working Conditions
- Frequent travel between stores.
- Weekend and holiday availability based on business requirements.
- Ability to work under pressure to achieve business targets.

Salary Basing on Experience and Best in industry

📌 Brand Head (Andhra & Telangana Stores) (Hyderabad)
🏢 Twills Clothing
📍 Hyderabad