Branch Operation Executive

Position: Branch Operation Executive

Department: Operations

Location: Branch Office

Reports To: Branch Manager / Operations Head

Key Responsibilities

- Handle day-to-day branch operations, ensuring smooth functioning of all activities
- Manage student walk-ins, inquiries, documentation, and application processing (for education consultancy setups)
- Maintain accurate records of leads, follow-ups, admissions, and fee submissions
- Coordinate with universities, partner agencies, and internal departments for updates and workflow
- Assist in pre-departure support, visa file preparation, and travel coordination
- Ensure timely communication with students and parents regarding process updates
- Oversee branch inventory, office supplies, and basic administrative duties
- Prepare and submit daily/weekly MIS reports to management




- Support the Branch Manager in target achievement and team coordination
- Ensure the branch follows all company policies, procedures, and quality standards

Skills & Qualifications

- Graduate in any discipline (MBA preferred but not mandatory)
- 1-3 years of experience in operations, admin, or customer service
- Strong communication and interpersonal skills
- Good knowledge of MS Office, CRM, email drafting, and document handling
- Ability to multitask and manage deadlines
- Skilled, organized, and responsible attitude

Key Competencies

- Problem-solving
- Attention to detail
- Time management
- Team coordination
- Customer service orientation

📌 Branch Operations Executive (New Delhi)
🏢 Gauranga Study Abroad Consultants
📍 New Delhi