Branch Associate - Palpa Rampur Location: Palpa Rampur Roles & Responsibilities

- Expansion
- Must able to add resources on need basis i.e. riders
- Must able to travel anywhere.

- Business
- Must able to generate business.

- Daily Communication and Coordination
- Maintain daily communication with all the riders across the assigned region.
- Daily communication with Regional Manager
- Ensure smooth coordination between branches, hubs, and delivery teams.

- Inventory Management
- Conduct daily inventory tally.
- Ensure accurate tracking and reporting of inventory status and reporting to RM.
- Cash on Delivery (COD) Management:
- Perform daily checks of COD collected by riders.
- Sit with riders to address any discrepancies or missing updates in COD records.
- Ensure riders update their COD status regularly and accurately.
- Reporting RM in case of COD risk.

- Performance Monitoring
- Review rider and branch performance on a weekly basis.
- Ensure key performance indicators (KPIs) are met and take corrective action if necessary.





- Cost Management
- Analyze and report on weekly costs vs. revenue, including direct costs, indirect costs, mid-mile costs, and rider costs.
- Prepare and review weekly and monthly rider payment reports.

- Delivery Operations
- Ensure that all goods received at branches or by riders are delivered the same day.
- For undelivered goods, ensure a proper note is written with valid reasons.
- Ensure timely forwarding of parcels from branches to the hub and facilitate the same across all branches.
- Proof of Delivery (POD) Checks:
- Conduct daily POD checks, cross-checking delivered and undelivered packets.

- Team Management
- Conduct regular huddles with the team i.e. riders to ensure transparent communication and address any issues.

- Travel Requirements
- Be willing to travel to any location as needed to ensure smooth operations and address issues.

📌 Branch Associate – Palpa Rampur
🏢 Upaya
📍 Rampur