The Back Office Sales Executive will support the sales team by managing administrative tasks, handling client communication, processing orders and quotations, maintaining sales records, and ensuring smooth coordination between departments. This role is crucial in helping the front-line sales team focus on customer engagement and business development.
Key Responsibilities:
- Prepare and send quotations and sales offers.
- Maintain customer database and update ERP systems.
- Handle order processing, coordination with logistics and dispatch teams.
- Coordinate with internal departments (accounts, logistics, production) to fulfil client requirements.
- Respond to client inquiries via email and phone in a timely and professional manner.
- Support the sales team with documentation, follow-ups, and report generation.
- Maintain records of sales data (quotation, Purchase order, ISO Documentation’s, etc.,)
- Provide after-sales support and assist in resolving customer complaints or issues.
- Assist in preparing sales performance reports and forecasts.
Key Skills Required:
- Strong communication (verbal and written) and interpersonal skills
- Good organizational and time-management abilities
- Attention to detail and accuracy
- Knowledge in MS Office (Excel, Word, Outlook)
- Knowledge in using ERP software would be added advantage.
- Ability to multitask and prioritize workload
- Basic understanding of sales principles and customer service practices
Educational Qualification:
- Bachelor's degree in Engineering also B.Sc. Science stream.
Experience:
- 2-7 years of experience in sales coordination, back-office, or administrative roles.
📌 Back Office Sales Executive / Sales Coordinator (Chennai)
🏢 Varicon Sustainergy Dynamics
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.