Company Description MyMoneyMantra (MMM) is India’s largest phy-gital (physical-digital) marketplace for loans, mortgages, and credit cards, enabling customers to compare products from over 100 financial institutions. The company focuses on simplifying personal finance and delivering tailored financial solutions efficiently to individuals across India.

Over the past five years, MMM has originated more than $4 billion in credit and has supported millions of customers in making informed financial decisions. Founded in 1989 and headquartered in Current Delhi, India, MMM combines long-standing industry experience with modern technology to drive inclusive financial access.

Role Description The Back Office Employee role is a full-time hybrid position based in Kharagpur, with some flexibility for work from home. This role involves handling back office operations such as data entry, document verification, record maintenance, and processing applications related to loans, mortgages, and credit cards.

The Back Office

Employee will coordinate with front office and sales teams to ensure accurate and timely completion of customer requests, and maintain compliance with internal policies and regulatory guidelines. Daily responsibilities include updating systems, preparing reports, resolving basic customer and partner queries through internal channels,



and supporting finance and customer service teams with administrative tasks. The role requires attention to detail, reliability, and the ability to manage multiple tasks in a fast-paced financial services environment.

Qualifications

- Candidates should possess skills in Back Office Operations, including data processing, documentation, and record management.
- Candidates should possess strong Communication skills for coordination with internal teams and clear written and verbal interaction.
- Candidates should possess Customer Service skills to support internal stakeholders and contribute to positive customer outcomes.
- Candidates should possess basic Finance knowledge, especially in personal loans, mortgages, and credit card products.
- Candidates should possess Sales support skills to assist sales teams with application tracking, lead updates, and follow-up activities.
- Proficiency in MS Office tools and familiarity with CRM or financial software is beneficial.
- Strong analytical and problem-solving abilities with high attention to detail are preferred.
- Minimum of a bachelor’s degree in commerce, business, finance, or a related field is desirable; relevant back office experience in financial services is an advantage.

📌 Back Office Employee (Kharagpur)
🏢 MyMoneyMantra
📍 Kharagpur