About Shalina Healthcare:

We are one of the largest, privately owned pharmaceutical businesses across Africa (Global Head Quarters- Dubai, UAE) with recent forays across multiple, new lines of businesses including Diagnostics and Consumer Healthcare.

Over the last 40 years, operating across multiple geographies, we have made it our mission to provide quality medicines to those who need it the most. We manufacture and distribute branded prescription and over-the-counter pharmaceutical and consumer products, across a broad range of therapeutic groups, including anti-malarial, antibiotics, anti-inflammatory, respiratory, gastrointestinal, nutrition, oral care, dermatology, sexual well-being, and antiseptic liquids & soaps. Leading brands, great teams and a focus on influencing the well-being of people have made Shalina a household name in Africa.

We have a track record few can match, and our brands are among the most trusted in Africa. We are proud of our history and have big ambitions for the future. Our vision for 2030 is to be the health champion of Sub-Saharan Africa. To achieve this, we are looking for the right people to join us and create a lasting impact not just within our company but on the communities that we serve; people who identify with our Core Values and are as passionate about our Mission as we are.

Visit https://www.linkedin.com/company/shalina-healthcare to learn more about us.

What you become a part of :

The successful candidate will be part of the Digital Marketing team, supporting the seamless execution of day-to-day digital operations. The role will work closely with internal stakeholders and external partners to ensure efficient digital campaign delivery, effective platform management and timely customer support, while maintaining high standards of accuracy, responsiveness and compliance.

What to expect :

- Manage and execute digital marketing campaigns across WhatsApp (WA) and email channels.
- Upload,



update and maintain content across digital platforms (websites, apps, portals).
- Handle helpdesk queries and ensure timely resolution or escalation.
- Monitor and manage online responses, comments and interactions across digital channels.
- Track and monitor the health and performance of digital platforms on an ongoing basis.
- Prepare analytics on user behavior and generate reports/insights to support campaign optimization.
- Coordinate with internal stakeholders and external vendors/ agencies for smooth campaign execution.
- Ensure adherence to pharma industry compliance and regulatory guidelines in all digital communications.

Essential qualifications, experience & skills :

- Bachelor's degree in Marketing, Communications, Information Technology, or related discipline.
- Minimum 4-5 years’ experience in digital marketing operations, campaign execution or digital platform management, preferably within healthcare, pharmaceuticals, FMCG or other regulated industries.
- Familiarity with email/WA marketing tools, CMS platforms and basic analytics tools.
- Basic understanding of digital analytics tools such as Google Analytics or similar reporting platforms.
- Strong working knowledge of MS Office, particularly Excel, PowerPoint and Word.
- Excellent attention to detail with the ability to manage multiple priorities simultaneously.
- Strong written and verbal communication skills for stakeholder coordination and helpdesk management.

Why Join Us ?

- Be part of a fast-growing, mission-led organization transforming healthcare access in Africa.
- Work alongside passionate teams with deep expertise and commitment.
- Opportunity to work in a dynamic, international workplace with significant growth potential.

Application : If this role is of interest to you, please upload a recent copy of your CV and a member of the Talent Acquisition team will be in touch. We believe that equal opportunities mean inclusion, diversity and fair treatment for all.

📌 Associate - Digital Marketing Operations (Mumbai)
🏢 Shalina Healthcare
📍 Mumbai