Job Title : Assistant Store Manager

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Assistant Store Manager supports the Store Manager by achieving sales targets, ensuring operational excellence, and fostering exceptional customer experiences through team leadership and collaboration.

Key

Responsibilities : Customer Focus

- Assist in fostering a customer-centric culture by ensuring

exceptional customer service.
- Exhibit emotional intelligence to build trust and rapport with

customers.
- Handling escalated customer queries, concerns, and feedback

with professionalism and empathy.
- Monitor adherence to company policies and guidelines by all

team members.

Sales Mastery

- Contribute to driving the store sales targets, including

category-wise goals.
- Assist in leveraging data insights to optimize inventory and

identify growth opportunities.
- Collaborate with the Store Manager and Visual Merchandising

(VM) team to maintain impactful in-store displays.

Leadership Excellence

- Support the Store Manager in inspiring the team to achieve

high performance through coaching and recognition.
- Assist with resolving team conflicts and fostering a

collaborative work environment.
- Assist in conducting on-the-job training (OJT) and support

employee development through constructive feedback.
- Assist in employee schedules, provide feedback on

performance reviews.

Change Management

- Adapt quickly to new business strategies and processes,

ensuring smooth implementation within the team.
- Promote flexibility and enthusiasm for adopting new processes

and technologies. Decision-Making




- Provide input and support for data-driven decisions that

enhance customer satisfaction and operational efficiency.
- Assist in analysing store performance metrics and

implementing improvements.

Store Operations Excellence

- Maintain outstanding store condition, ensuring it is clean,

organized, and visually appealing.
- Supervise daily store operations, including stock management,

visual merchandising, and shrinkage prevention.
- Ensure the store maintains compliance with company

standards through regular checks and audits.
- Handle administrative tasks such as preparing reports and

assisting with scheduling.

Candidate

Requirement

:
- HSC with 5+ years of Experience / Bachelors Degree with 3+

years of experience, specifically in fashion retail industry , must be at a Team Leader/Team handling role for min 6

months .HSC qualification with 5+ years of experience in

Fashion Retail

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

and retail POS systems.
- Exceptional customer service skills, including active listening,

problem-solving, and the ability to build strong customer relationships.
- Proven ability to drive sales, meet targets.
- Ability to motivate, guide, and develop a team.
- Excellent communication, interpersonal, and conflict resolution

skills.
- Ability to effectively manage multiple priorities and ensure

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📌 Assistant Store Manager - HSR Layout - Bangalore (Bengaluru)
🏢 Kushals Fashion Jewellery
📍 Bengaluru