Job Purpose: To ensure adherence to defined quality standards for products, processes, and systems and work towards overall quality improvement for the factory within company guidelines and Regulatory requirements

Principal Accountabilities:

- To ensure adherence of Process Quality Manual guidelines &
- FSSC 22000 criteria in the factory.

- Responsible for management of layered auditing system & execution of internal audit for Food Safety Management System &

- ISO 22000

- Responsible for reporting MIS (Management information system ) wrt Quality aspects like COPQ , Internal & external complaints trend &

- PQRS month on month
- To ensure GHP , GMP &
- GLP compliance and have basic knowledge on Regulatory requirements of Plant

- Adept at handling the manufacturing of recent product as per company standards while a new product launch & improving the existing range.

- To ensure SLA with outsourced activity like Pest control , Cleaning &

- Gardening agencies and month on month performance evaluation of agencies against SLA
- To ensure R&R; of chemists with respect to analytical testing of materials
- To ensure R&R; of workman deployed at CTQ (critical to quality) station wrt defect identification & rejection.

- To provide guidance for the proper management, up-keep & control of Quality lab ,



lab equipment & incoming inspection of material
- To lead the adherence of Plant Quality management system &

- SOP at each node of process in plant
- To ensure in process CTQ (Critical to quality) controls &
- FG testing compliance with reliability.

- To develop SOPs, work instructions and formats for defining quality parameters

- Ensure Quality compliance requirements of the Unit:

- Implement Food Safety standards

- Hazard identification & risk assessment

- Ensure compliance requirements are met according to Foods Safety Act 2006

- Conduct RM/PM/FG testing as per FSSAI requirement

- Design, develop and implement Quality Assurance systems like ISO 9001 &

- FSSC 22000 under guidance of Central resources
- To improve Quality matrices like PQRS Score &
- Customer complaints trend.

- Responsible for handling external customer complaints & submission of PRAR with adequacy of corrective actions.

Knowledge &

- Skill:

- Knowledge of ISO 22000 , FSMS , FMEA , 6M , 7 QC Tools , Quality Circle , Food safety act 2006 , FSSAI guidelines & requirement for Food Industry, 5s &
- Basic Statistics

- ISO 22000/ FSSC 22000 FSMS lead auditor

- Exposure to internal or external audits

- Knowledge of SAP and similar systems.

📌 Assistant Manager-Quality (Hyderabad)
🏢 ITC
📍 Hyderabad